Last updated: 04/23/2026

This policy describes how Synovo SAS collects, processes, uses, and shares personal information and personal data relating to users of the website synovo-group.com – https://www.synovo-group.com.

In this policy, the term personal data refers to information relating to an identifiable individual.

The contact details of the data controller under this policy are as follows:

Synovo SAS
8 Rue Schertz
67100 STRASBOURG
For the attention of the Data Protection Officer:
rgpd@jolifish.fr

Legal basis for data processing

In order to allow you to use the website and the services offered through it, we must collect and process personal data about you. Processing is mainly based on the following principles:

  • We must process certain personal data to provide you with services and allow you to use the website.
  • We may process certain personal data because you have specifically consented to such processing. You may withdraw your consent at any time, and we will then stop processing your personal data based on your consent.
  • We process certain personal data when necessary to meet our legitimate interests, those of our users or partners, provided that such processing does not infringe your fundamental rights.

Data we collect

Information provided by you

We collect the information you provide to us (for example by filling out a form) via the website interface or any other method. This information may include:

  • Your first and last name or any information you choose to provide
  • Your email address
  • Content you access or retrieve from the website

How your data is used

We use personal data collected through the website for the purposes described below. Some uses are based on your specific consent, while others are necessary to provide services or are based on our legitimate interests.

Communication with you

We use the personal data you provide (such as your name and email address) to communicate with you about your use of the website, but only if you have provided this data and agreed to receive communications from us. We comply with applicable regulations regarding unsolicited emails. If you no longer wish to receive electronic communications from us, you may notify us at any time by writing to: rgpd@jolifish.fr.

Website maintenance

We use data collected through the website and analytics tools to monitor general usage, prevent misuse, identify issues or bugs, and determine which features should be improved.

Legitimate interests

We process personal data collected through the website to meet our legitimate interests, particularly to improve our services and provide users with relevant content. As the website is offered free of charge, we rely on our legitimate interest to provide value to our business partners by processing collected data, including certain personal data, to help them advertise and improve their marketing efforts.

We take user privacy seriously, and processing based on legitimate interests never involves targeted monitoring or the disclosure of specific personal data about identifiable individuals to third parties.

Data retention

We retain personal data until you request its deletion or until it is no longer required for our activities. However, we do not commit to retaining personal data for a specific duration.

In accordance with the law, personal data collected solely for marketing purposes will never be retained for more than 3 years after your consent. This period is automatically renewed each time you show interest in our website or services.

Personal data is stored electronically on our servers located at OVH – France. These servers are operated by service providers who are contractually bound to ensure confidentiality. Their details can be found in our legal notice.

Personal data relating to individuals located outside France may be transferred to France.

Data security

Your personal data is hosted by our service providers, who implement industry-standard security measures to ensure data integrity and confidentiality.

Our employees and service providers are informed of the confidential nature of personal data and are trained in appropriate security measures to prevent unauthorized access.

Who your data is shared with

We only share your personal data as described in this policy and with your consent. Your data may be shared with the following categories:

Employees

Personal data is accessible only to employees who need it to perform the purposes described in this policy.

Service providers

We share certain personal data with service providers who help us deliver our services. They are contractually required to maintain confidentiality.

Legal obligations

We may disclose personal data if required by law or by a competent authority, or in legal proceedings to protect our rights or those of our users.

Business transfer

In the event of a sale or restructuring, personal data may be shared with involved parties before or after the transaction. These parties are required to maintain confidentiality.

Content sharing

The website includes features that allow you to share content via social media platforms. If you share content containing personal data, this information may become publicly accessible depending on your sharing settings.

Your rights regarding your personal data

Access

You may access certain personal data you have provided by logging into your account on the website.
You may also request access to or correction of your personal data by contacting us at: rgpd@jolifish.fr.
We will respond within a maximum of 30 days. Where required by law, we will provide your data in a machine-readable format.

Withdrawal of consent

You may withdraw your consent at any time by contacting us. However, it is not possible to prevent all processing of your data while continuing to use the website.

Objection

You have the right to object to certain processing based on legitimate interests. To do so, contact: rgpd@jolifish.fr.

Deletion

You may request the deletion of your personal data by contacting us. We will respond within 30 days.

Complaint

You have the right to lodge a complaint with a data protection authority in your country of residence.

Verification

We may verify your identity before granting access to your personal data.

Policy updates

We may update this policy from time to time. Any changes will be published on the website. We will notify you of significant changes by email within a reasonable timeframe.

Additional information

For any additional information regarding the processing of your personal data, please contact us using the details provided above.